A Provider Friendly Program for Washington
MCNA Dental is a leading dental benefit management company committed to providing high quality services to state agencies and managed care organizations for their Medicaid, Medicare, and CHIP members. We serve over 5 million children and adults with the singular mission of improving their general health by ensuring access to quality dental care. For more information, visit our corporate website at http://www.MCNA.net
MCNA Dental was selected by the Washington Health Care Authority as an “Apparently Successful Bidder” for the Medicaid Dental Managed Care Request for Proposal. We were excited about this opportunity to increase dental care access for Washingtonians, however the program shift has been halted due to legislation. For additional information, please click the following link to the Health Care Authority’s announcement: https://www.hca.wa.gov/about-hca/apple-health-medicaid/apple-health-dental-moving-managed-care
As a company founded and operated by dentists, we recognize the dedication that Medicaid providers such as you have to the oral health of Washington’s children and adults, and we are continuing our recruitment efforts for Washington. Please continue to submit your contracts and credentialing materials.
Provider Network Enrollment
Your dental office may enroll in our Washington Medicaid network now via any one of the below methods:
Provider Resources and Documents
Frequently Asked Questions
MCNA’s Provider Portal
MCNA’s free Provider Portal allows you to quickly verify member eligibility, submit claims and prior-authorizations, manage your office, edit your fee schedules, and more! We welcome you to sign up and create your Provider Portal account today!
Already have an account? Log in instead.
Provider Training Sessions
MCNA Dental hosts regional training sessions and online webinars to discuss our program and other important information. Please RSVP to reserve your seat at one of our upcoming sessions. To RSVP, email WashingtonPR@mcna.net with your name, contact information, and desired session date.
No training sessions currently scheduled. Please check back soon or contact us to schedule one-on-one training.
We are here to help you!
If you have any questions, please call our toll-free Washington Provider Hotline at:
You can call Monday through Friday, 5 a.m. – 5 p.m. (excluding national holidays).
If calling after hours, please leave a message for our representatives. Your call will be returned on the next business day.